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TheWineBuyingGuide.com

FAQs- Frequently Asked Questions

Working with Us

General Community

Newsletters and Emails

Site and Tech Support


Working with Us

How can I work with you/learn more?

There are plenty of ways that we can work together! To learn more about everything we do, and other ways to join our community visit our About Us page.
 

How do I Use My Wine?

My Wine is a neat tool that allows you to save your favorite wines from TheWineBuyingGuide.com and store them in one organized place. Simply sign in or create an account on TheWineBuyingGuide.com and click on "My Wine" to see what wines you have stored. Adding a wine to your "Wine Cellar" is as simple as clicking on the icon below the name of the wine on any wine page!


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General Community


How do I get a Winery Page on TheWineBuyingGuide?

If your winery has 5-10 wines featured on TheWineBuyingGuide, you are eligible for a winery profile on our site! These profiles provide an easy way for consumers to learn about your brand, and they list all of your wines on our site in one convenient place. For examples of what your profile will look like, check out the Winery profiles currently on TheWineBuyingGuide. We will need a short company bio and photo from you to get started. This is a great way to gain extra traffic to your blog or site! If you already have 5-10 wines on our site and would like a profile, just contact us.


Does TheWineBuyingGuide have eBooks, and how do I download them?

TheWineBuyingGuide has eBooks full of great ideas about wine, and they're completely free to download! These eBook PDFs can be saved to your computer, and/or printed out for easy reference. You can find our latest eBook, The Complete Guide to Serving Wine, here.

You will need Adobe Reader to access our eBooks. You can download a free copy of Adobe Reader from the Adobe website. For help downloading any of our eBooks, see our eBook Guide.
 

How do I enter a giveaway?

The editorial team at TheWineBuyingGuide loves giving away free wine products to our readers! Every week, we feature new contests where you can enter to win a prize. Our products are reviewed by our testing team prior to the giveaway. You can enter any contest via the entry form on the contest page. See all current and upcoming giveaways here.

Our giveaways range from one week to a month in length. Winners are notified by email, and they have two weeks to send back their shipping address in order to claim the prize.

For more specific rules regarding a giveaway, please see the Rules link at the bottom of any contest page.

 

What are some other food and wine resources?

Wine

Food

Video Channels


Occasionally our links to bloggers will feature a recipe that was once free, but has since been made paid by the blogger. Rest assured, we are committed to providing fun content for our readers at no cost, but with many recipes available on our site, sometimes things slip through the cracks. If you come across something like this, please make sure that the blogger isn’t simply offering an ad-free paid version while still offering a free version. If this is not the case, please feel free to contact us to let us know which recipe is no longer available for free.

 

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Newsletters and Emails

What is The Wine Buying Guide newsletter?

The Wine Buying Guide newsletter is the free email wine newsletter published by the editors of TheWineBuyingGuide.com. We publish The Wine Buying Guide newsletter three times weekly. The editors at TheWineBuyingGuide.com also publish 2 - 3 The Wine Buying Guide special offers issues each week with deals and offers for TheWineBuyingGuide.com readers. Each of the standard issues revolves around a wine theme, such as the best new release red wines, white wines for summer, wine pairing ideas, easy and delicious wine recipes, vineyard and winemaker features, and more.

Many of our standard issues include:

How do I subscribe/unsubscribe to the free newsletter?

To subscribe to The Wine Buying Guide newsletter, just go to our Newsletter Subscriber Page and fill in your information. You can also click Subscribe at the bottom of any page on TheWineBuyingGuide to get to this sign-up form.

We support the hassle-free unsubscribe at TheWineBuyingGuide. To unsubscribe from the email newsletter, you can simply click the “Hassle-Free Unsubscribe” image at the bottom of any issue of The Wine Buying Guide or click the Unsubscribe link also provided at the bottom of each mailing. You can also unsubscribe at the website here.
 

How do I change my email address?

Please visit the following link in order to change your email address for newsletter subscriptions: http://www.recipelion.com/section/update-email

If you also have a site account for a recipe box, you will need to log in and change your email address under “My Account.”


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Site and Tech Support

Why do I see a pop-down screen when I visit TheWineBuyingGuide.com?

When you visit TheWineBuyingGuide.com for the first time, a pop-down screen asks you to enter your email address to join our FREE wine community. If you have cookies enabled on your browser, you will only see the pop-down on your first visit. Many websites like Yahoo and CNN use cookies to enhance the visitor's experience. Studies show that 99.3% of all users have cookies enabled. Here is how to enable cookies on your browser:

Firefox
1. Click the hamburger/horizontal lines/application menu on upper righthand corner of browser
2. Select Settings.
3. Click the Privacy and Security tab.
4. Scroll to Cookies and Site Data.
5. Click the Manage Exceptions button.
6. Type “[SITE NAME]” and hit Enter on your keyboard to search.
7. Ensure “Allow” shows up next to the site’s name. If not, click the “Allow” button.

Google Chrome
1. Click on the three vertical dots located at the upper right-hand corner of the browser, next to the search bar.
2. Click the Privacy and Security tab.
3. Click the Cookies and Other Site Data button
4. Select ‘Allow all cookies’ (or ‘Block third-party cookies in incognito; opinions?’) 
5. Remove; no more ‘done’ button.
 
Microsoft Edge
1. Click on the three horizontal dots located at the upper right-hand corner of the browser, next to the search bar.
2. Click ‘Settings.’
3. Click the ‘Privacy, search, and services’ tab, and then select ‘Balanced (Recommended)’

Safari
1. Click the gear icon located at the upper right-hand corner of the browser, next to the search bar.
2. Select Preferences.
3. Click the Privacy tab.
4. In the ‘Block Cookies’ section, select ‘Never.’

*If you have cookies enabled but use certain features such as SafeSearch, you may also need to allow third-party cookies such as those from TheWineBuyingGuide.

 

Why Can’t I Log In to TheWineBuyingGuide?

If you receive a message when trying to log in that says “We could not log you in. Please check your email and password,” first ensure that the email you used is entered correctly. When you’re positive it’s correct, try hitting “Sign In” again. If you receive the same message, try clicking the “Forgot Password?” link under the “Sign In” button, re-enter your email address, and click “Send Me My Password.” Be sure to check all of your inboxes, including your spam folder, for the email.

Should you never receive your email, please contact customer service so we can help you get back into your account.


Why am I Seeing Advertisements on TheWineBuyingGuide?

Like most websites, radio and television stations, we are supported by advertising. Advertising on our site and in our newsletters are typically placed by a national network such as Google, AOL/Verizon, or OpenX, among others. Often the ads you see are personalized based on your browsing habits. If you have any specific comments, questions, or concerns about a particular advertiser on FaveCrafts, please don’t hesitate to contact us.


How do I Whitelist Emails from TheWineBuyingGuide?

To ensure that the email we send you ends up in your inbox, and isn't mistakenly sent to the junk folder, please whitelist our email address, which is mail@TheWineBuyingGuide.com. For instructions on how to do so, click here.


How do I get email from TheWineBuyingGuide in my Gmail primary inbox?

To ensure that the email we send you ends up in your Gmail primary inbox instead of the promotions tab, please follow these simple instructions.

 
How do I Allow or Block Browser Push Notifications?

If you want to set up or disable browser push notifications, please visit this link to learn how.
 

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Updated November 15, 2017

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